IP Based Communication System

Jyeshtha offers a Communications Solution to suit every size and kind of business, from the Smallest and Medium Business to the largest Multinational Corporate including Custom made solutions to suit the requirements of every Industry such as Hospitality, unified communication Contact Centre or Educational Institutions amongst. With our Vast experience in Communication filed we are well equipped to design and handle he solution.

You can read more about call Center below, or otherwise please get in touch with our expert team if you would like to discuss the specific requirements.

Contact Center and Call Center Solution

Multi-channel Call center systems route, track and help resolve customer contacts- however they reach you. They Seamlessly manage calling records, agent workflow and campaign strategies in your Call center, so that you can build even stronger customer relationships-all while keeping costs in check.

Customers have more influence and control over needs fulfillment than ever before. How well you know them, support them and value them is critically important to organization success.

Inbound Contact Centers

Balance service, support and budgets. Unify multi-channel contact center systems route, track and help resolve customer contacts-however they reach you.

Outbound Contact Centers

Seamlessly manage calling records, agent workflow and campaign strategies in your contact center, so that you can build even stronger customer relationships-all while keeping costs in check.

On-Demand and Cloud Contact Centers

Get all of the contact center applications you need-without the cost and complexity of having to purchase, install, integrate, maintain and support it all.

Interactive Voice Response

Enable your customers to access and manage their own service experience-and ultimately resolve their queries-at a fraction of the usual cost.